Overcoming addiction is rarely a solo endeavor. It often takes a village. Fortunately, there are numerous Charlotte rehab programs, hotlines and community-based resources available to help you find supportive care.
If you or a loved one is struggling with substance abuse, this is a sign to reach out for help. Whether you’re seeking intensive treatment, support groups or a kind ear to listen, there’s an organization out there aligning with your needs.
Take the first step toward recovery. Learn how addiction affects Charlotte residents and discover free, confidential resources to turn to for support during this tough time.
Understanding the Addiction Crisis in Charlotte, NC
Like many states, North Carolina has been hit hard by rising substance abuse and overdose statistics. And this epidemic affects a range of demographics. Since 2019, Black and Hispanic communities experienced a 200% rise in overdose-related deaths, while white residents saw a 14% increase.
These alarming numbers largely stem from the fentanyl crisis. However, it isn’t the only addictive substance wreaking havoc in Charlotte and other North Carolina communities. Over 6,300 deaths occurred from excessive alcohol consumption in 2021, making alcohol the third leading cause of preventable death in the state.
Drug and alcohol abuse affects people of all ages from various backgrounds. Unfortunately, many people don’t seek needed treatment due to fear of stigma, lack of insurance or a shortage of local addiction or mental health specialists.
These are all valid concerns. That said, no one should be denied care and support during their time of need, emphasizing the importance of accessible, confidential, community-based resources.
Charlotte Rehab Resources and Hotlines
If you live in Charlotte, finding addiction support is as simple as picking up the phone. Explore these Charlotte drug helplines to turn to during a crisis.
- NAMI Charlotte
The National Alliance on Mental Illness in Charlotte advocates for better lives for individuals and families affected by mental health or addiction issues. During a crisis, call or text this Charlotte addiction hotline to connect with a trained crisis counselor for free, confidential support. The organization also offers information about local support groups, mental health services and addiction rehab programs for long-term care or treatment.
Call: (800) 950-6264
Text: NAMI to 741741 - CriSyS Mecklenburg County
CriSyS Mecklenburg County offers compassionate mental health and crisis intervention services to keep Charlotte residents safe. Working closely with community partners, the organization’s 24-7 crisis intervention program operates a mobile crisis team staffed with professional counselors, clinicians and social workers to respond to emergencies. The goal is to help residents in need feel safe and connect with community-based resources for further support.
(704) 566-3410, option 1 - Alliance Health Crisis Line
A managed care organization, Alliance Health offers crisis services for Mecklenburg County residents experiencing a behavioral health emergency. The goal is to help individuals with substance abuse or mental health issues access community support without going to a hospital emergency room. Whether you’re seeking mobile crisis services or urgent care, call the organization’s 24-7 crisis line to connect with trained staff. The operator can evaluate your needs and direct you to the appropriate resource.
(877) 223-4617
Statewide and National Addiction Resources
For additional support, you can also reach out to the following statewide or national resources. After evaluating your needs, these organizations can discover local support services, such as Charlotte rehab programs, for long-term assistance.
- NC Recovery Helpline
Offered through the Alcohol/Drug Council of North Carolina, the NC Recovery Helpline provides advocacy, support and education for residents experiencing a mental health or addiction crisis. During business hours, you can reach an operator via phone, text, chat or email. If a crisis occurs outside these hours, calling the number redirects you to emergency services in your county, ensuring you’re never left to navigate a crisis alone.
Call: (800) 688-4232
Text: (919) 703-1872
Email: helpline@alcoholdrughelp.org - NC Peer Warmline
The NC Department of Health and Human Services operates the 24-7 NC Peer Warmline, a free, private number to call when you need compassionate advice. You don’t have to experience a crisis to reach out. For up to 40 minutes, you can speak to a peer support specialist if you’re feeling lonely, sad or frustrated. The specialist can also provide information on local substance abuse or mental health services for further support.
(855) 733-7762 - Daymark Recovery Services
Daymark Recovery Services provides a range of outpatient and psychiatric services for North Carolina residents experiencing mental health or substance abuse problems. The organization also operates mobile crisis management services with qualified clinicians to stabilize individuals during a behavioral health emergency. Crisis clinicians use a personalized approach to determine the best resources for additional support, whether that’s inpatient rehab, day treatment or at-home care. Call the 24-hour crisis helpline for assistance.
(866) 275-9552 - National Rehab Hotline
The National Rehab Hotline provides free, confidential, 24-hour support for individuals with alcoholism or a drug addiction experiencing a crisis. Call for yourself or a loved one to connect with a trained crisis hotline specialist who can listen and offer advice. No matter where you live, our specialists can also guide you toward local resources, including rehab, therapy or support groups, for long-term recovery.
(866) 210-1303
Connect With National Rehab Hotline
Reach out to the National Rehab Hotline to speak with a crisis specialist for information about addiction and mental health services in Charlotte. Available 24-7, our hotline provides immediate crisis support and intervention to de-escalate emergencies and direct you to the appropriate community-based resources.
Don’t hesitate to give us a call. Someone is always standing by to listen.